The following quality policy outlines guiding principles of our quality standards that we shall understand, implement and maintain at all stages of our work.
Customer Satisfaction is at the core of our working, at all levels. It is a key factor that drives all of us at Graphic Impressions to infuse the best quality standards in our assignments. Our team have a burning passion to deliver innovative & creative solutions for our clients. And finally, we believe in supporting our customers till the last mile of project. At Graphic Impressions, everything is customer oriented and client satisfaction is the most important asset for us.
Quality Objectives Followed by Graphic Impressions:
* Providing prompt and quality based response to all customer queries
* Providing timely and accurate services
* Professional and ethical approach in all interactions with client
* Providing timely support to customers & minimizing Customer complaints
* Striving continuously to add value to our work
* Continuous knowledge building based on day-to-day experiences
* Following clearly defined processes and checklists, already in place
* Following latest and efficient work-flow practices to handle client assignments
* Implementing best usability features in all projects
* Anticipating and working towards the future needs of customers
The responsibility of the above mentioned quality objectives rest with every individual at Graphic Impressions.